Wednesday, October 31, 2012

Interview Questions for Human Resource Managers


Searching for a qualified human resource manager requires careful consideration of a candidate’s professional experience, expertise, credentials, and education. For large organizations, the hiring process for a human resource manager may involve supervisors from various departments. For smaller employers, the selection time period may be shorter and involve fewer people. Whatever your organization, you can find the most suitable candidate for your business with a thorough interview process.

The Qualified Human Resource Manager

A suitably qualified human resource manager has professional experience in all human resource disciplines: compensation, benefits, safety, recruiting, human resource development, and employee relations. Candidates with formal human resource training, education, or certification may also be a good choice.

Interview Purpose

During the interview process interviewers can glean the information they need, such as how a potential candidate interacts with employees and management, to make the best selection. Responses to interview questions also shed light on how a candidate handles challenges within the human resource department and throughout the organization. Asking behavioral and situational interview questions should elicit a well-rounded perspective of the candidate's interpersonal skills and capabilities.

Behavioral Interview Questions

1. You discover that a human resource department employee is discussing confidential information with employees outside the department. Explain the steps you would take to address this issue. 2. Describe the system you use for prioritizing human resource projects. What human resource discipline do you believe drives the department focus? 3. Explain how you motivate your human resource department employees, and how you assist them with reaching their professional development goals. 4. An employee from another department is dissatisfied with her performance appraisal. She has appealed to her supervisor to no avail and is now asking for your assistance. Explain how you would handle the employee’s concern. 5. You have been selected to deliver a presentation to executive leadership on behalf of human resources playing more of an integral role in the business operations. Name three points you would use to convince your audience to allow human resource at the board table.

Situational Interview Questions

1. Recall a time when you had to make a difficult decision that involved either a disciplinary action or a termination. Tell us how you handled the matter, and any follow-up issues. 2. Describe the sexual harassment training you deliver to employees, including how you capture the attention of employees who do not understand the seriousness of sexual harassment or other unfair employment practices. 3. Explain how you would handle a notice of audit from the Office of Federal Contract Compliance Programs, and, if necessary, how you would negotiate the terms of a conciliation agreement. 4. You recently made an unpopular decision that can potentially impact a large segment of the workforce. What steps do you take to explain your decision and rephrase the decision in a way that has a more positive tone for employees. 5. Provide your method for administering an employee opinion survey and how to interpret the results. What would be the goal of your employee opinion survey, with your knowledge of this company?

HR Coordinator Interview Questions and Answers


Review the following questions for HR, Human Resources Coordinator with answers intended for your job interview preparation.
Human resource coordinators interviews and hires personnel, supervises training and developments, oversees employee records. They work under HR directors.

Human Resources Coordinator Job Interview: Questions and Answers for a HR Coordinator




Question: What general HR duties are you most familiar with?
Answer: Depending on your experience, talk about instructing employees or interviewees in matters of salary and work hours, sick days and vacations, health benefits, retirement plans. Other duties include maintaining discipline and common vision, moral and team-spirit among employees.
Question: Are you familiar with office related duties and technology?
Answer: HR coordinators make and answer phone calls, use fax and email, handle documents, type reports, etc. It’s part of the HR routine and coordinators are expected to be skilled at using all these.
Question: What skills would you point out as the most important for the job?
Answer: Don’t worry about getting right or wrong. What matters is a thoughtful answer based on experience. For example, you might begin by saying that people skills are very important, since a coordinator interact and communicates with employees all the time. But add that alone it is not enough, because a coordinator must also be able to understand the company’s business plan, internal structure, budget, etc.
Question: What is the role of leadership in HR coordination?
Answer: Leadership plays an important role. HR coordinators have a professional demeanor at all times and serve as role models for others. They are highly positive and motivated and use their people skills to motivate current employers and attract prospective workers.
Question: What employee-related responsibilities did you have in the past?
Answer: Administrative employee-related tasks might be managing employee turnover, motivation and recognition, absenteeism, work ethics and interpersonal employee communication. HR coordinators usually cooperate with HR managers on these.

Sample free Interview Questions


Hiring the best candidate for a position is a big responsibility for hiring managers and interviewing is an important part of this process. Interviews should be used along with reference checks to identify qualified applicants. Below are different categories of sample interview questions. This list of sample interview questions is not comprehensive; use it to design appropriate questions that relate to your position. Legal interview guidelines can be found in the "Hiring Tips & Guidelines” pamphlet or online.

Values Driven Selection Questions

Competency

  • What do you do on an ongoing basis to keep your professional skills up to date?
  • Indicate some of the significant development efforts you have undergone in the last few years.
  • What do you see as the key competencies needed in your current assignment and how have you gone about developing these?

Respect For Sacred Resources

  • What type of budgetary responsibility do you carry in your current assignment? How well have you kept within that budget?
  • Have you had significant experience with cost reduction efforts? Tell us about an experience.
  • Can you share an experience of how you have maximized the benefit produced from limited resources you were given to work with?

Integrity

  • Tell us what you do to ensure that you meet the work commitments you make to others?
  • Tell us about an experience where you had to confront someone or give candid feedback?
  • How did you do it? What did you say?

Teamwork

  • What are some of the things you are doing to ensure the effectiveness of the team you are leading?
  • Have you been on a dysfunctional team? What did you do as a team member or team leader to address the problems?
  • Tell us about a time where you disagreed with the objectives or direction of a team you were on. How did you handle this?

Exceeding Customer Expectations

  • What types of efforts are you making to serve your customers and to exceed customer expectations?
  • How are you gathering feedback from your customers and how do you use this feedback?
  • Tell us about a time where you wowed a customer.

Respect For Others

  • How do you currently encourage people on your team to express their ideas and opinions? Can you give an example?
  • How do you handle disagreement? Give us an example.
  • Tell us your experience in working with others of diverse background from yours. How you handle differences that come from different backgrounds?

Innovation

  • Tell us about an innovation that you've introduced in your work area.
  • What have you done to introduce change or redefine the way work gets done in your area?
  • What continuous improvement methodologies are you familiar with? Tell us about your experience.

Accountability

  • What kind of system or method are you currently using for reporting progress on your work?
  • What kind of metrics or measure do you currently use to measure the work in your area?
  • How do you follow through on projects that you delegate to others? Can you give an example?

Customer Service

  • Give me an example of the type of work experience you have had on a day-to-day basis with the public.
  • What has been your most rewarding experience dealing with the public/customers?
  • What "new way of doing things" did you introduce in your last job in dealing with the public?
  • What typical kinds of customer dissatisfaction were inherent in your last job? How did you deal with this?
  • What types of things were you able to do to help in alleviating this customer dissatisfaction?
  • Give me an example of a time when you were able to help an angry customer with a problem.
  • How do you define great customer service?
  • What would others say about how you handle customers? Would they want you to wait on them? Did anyone ever ask for you?
  • What kind of recommendation would your previous supervisor give you regarding your customer relations skills?
  • Do you like working with the general public? Would you prefer to work alone?
  • Give me an example when you were praised for your people skills in a past job.
  • You have an angry customer that comes up to you. His/her past dealing with the department has been negative. This time he/she is going to get it done right. He/she demands you put him/her on top priority basis. Your department is now running a major project for your supervisor and can't accommodate this customer. How would you handle the customer?

Able to Handle Pressure

  • Describe a situation where you were under a great deal of pressure. How did you handle it?
  • We have a real pressure-cooker position here. (Explain why) Have you had a position that relates to this situation? How did you handle the pressure?
  • Constant pressure gets to all of us after a long period of time. Describe an incident where you did not handle pressure well.
  • Did your position have cyclical periods when you were extremely busy and then dead periods? How long did they last? What was it like during both periods of time?
  • What flusters you when a deadline is near?
  • If I called your supervisor, what would he/she say about your ability to handle pressure? What would he/she say you needed to improve on?

Able to Supervise Employees

  • How many people have you supervised at one time? How many were Part-time? Full-time? How long were you their supervisor?
  • Did you have the sole responsibility of hiring/firing these people? Did your supervisor have any say in who was hired/fired?
  • Give me an example of a time when you handled an employee grievance that resulted in better working relationships.
  • Give me an example of a time when you handled a grievance that did not result in better working relationships. What would you have done differently?
  • What have you done to motivate your employees? Were they motivated? Give me a time when they were or were not.
  • What kind of management style do you take with your employees? How do you treat your employees? How do you resolve discipline problems?
  • What would your employees say about you as a manager? Were you an example of what you expected from others?
  • How did you elicit cooperation from your employees? Give me an example of a time when an employee would not do what was asked. How did you handle this?
  • What is required of a good leader? Which of these skills are you better at? What skills would your supervisor say that you would need to improve upon to be a better leader/supervisor?

Accurate

  • Have you ever worked for a supervisor that demanded accuracy of you? What activities required accuracy?
  • Suppose we called your supervisor and asked “Is (name) accurate in what he/she does?” What would your supervisor say?
  • When it comes to accuracy, what do you need to improve on?
  • Could you give me an example of the type of work you did on a day-to-day basis that required accuracy?
  • Are you strongest in the areas of accuracy or speed? Why? Working on what?
  • Did the pressure of your past job lend itself to a mistake environment?
  • In some positions it is very easy to make errors. What do you do to control errors?

Dependable

  • When we call your supervisor, what will he/she tell us about your ability to be dependable?
  • When the workday starts are you the first one there?
  • How would you define a dependable employee? Are you known as a dependable individual? Why?
  • Describe how you have organized yourself in your present job so that you could create a dependable atmosphere with your clients/customers.
  • When we check for references what will your supervisor tell us about the number of days you were absent last year?
  • During a typical month, how many days are you be late to work?

Detail Oriented

  • Give me an example of the deadlines that needed to be met in your last job. How did you make sure things got done?
  • Give me an example of a time when you thought you had "it all nailed down" but a detail you missed fell through the cracks. What happened?
  • Give an example of the most detail-oriented positions you have had.
  • Describe a situation where you had to multi task. How did you handle it?
  • How do you keep track of duties that must get done concurrently?

Handle Complex Problems

  • Give me an example of the last major project you worked on. What was your role? Did you work as a team? What were the issues involved?
  • Do you have any statistical background, either in school or on the job?
  • Could you describe a decision you recently made that was initially unpopular with your supervisors or staff? How did you handle it?
  • Describe how you think through a difficult problem.
  • Have you ever had to "sell" top management on a decision you made? Please describe the situation.
  • Describe a project you recently worked on that got "bogged down" for some reason and what you did to put it back on line.
  • What types of problems do you solve on a day-to-day basis?
  • Did you make any changes in the firm you felt particularly proud of?
  • Give me an example of a very complex problem or issue you have faced. How did you solve the problem?

Power Questions

  • How would you describe yourself?
  • Tell me your greatest strength? Weakness?
  • Tell me about your last job. What did you like best about it? What did you like least about it?
  • Why did you leave your last job?
  • Why are you interested in this position?
  • Did you get along well with the people on your last job? Explain.
  • What types of people seem to "rub you in the wrong way?"
  • Expand on those aspects of your schooling (or job) that you found to be most satisfying?
  • What experience do you have with (equipment, procedures, tasks, etc.)?
  • Why do you think this company should hire you?
  • What do you expect from the company that hires you?
  • In what ways could you contribute to this job?
  • How long do you think it would take you before you could contribute to this job?
  • What do you consider to be the ideal reporting relationship?
  • How do you feel an employee should be approached regarding his/her job performance?
  • Where do you see yourself five years from now?
  • Do you consider yourself a self-starter? Why?

Office Skills

  • Do you feel the results of the Office Skills Test are representative of your skills?
  • What kind of training, schooling, or experience do you have regarding office skills and abilities?
  • How would you rate your Microsoft Word skills? Why did you rate yourself that way? How long have you used it on the job? Have you had formal training or did you learn on the job?
  • Give me an example of the types of things you would use MS Word for. What functions are you familiar with and use daily? Which functions do you use occasionally?
  • Are you as familiar with Quattro Pro/Excel as you are with WordPerfect/MS Word? Have you created spreadsheets and macros with Quattro Pro/Excel?
  • Which of your former jobs required the use of your office skills to their optimum? Describe.
  • Which firm utilized your telephone skills? What type of clientele did you work with?
  • Which office do you feel exhibited the most professional atmosphere? Was the dress standards - written or unwritten? What do you feel creates a professional atmosphere? How did you contribute to the overall professionalism of the office?
  • Which of your personality traits do you feel will be most effectively utilized in this position?
  • How did you learn to put your job tasks in order? How do you plan and organize to save time?
  • What kinds of things did you refer to your supervisor? What kinds of things did your supervisor refer to you?
  • Depict a situation where you had to give repetitive information, or answer similar questions. How did you make the situation tolerable?
  • Are there any skills or experiences etc. that we have not discussed that you feel would be relevant to this position?

Current/Last Job

  • Tell me about your current/last job:
  • To whom do you report?
  • What do you like most about your current job? Least?
  • What were your two most important achievements in your current job?
  • How do you think your subordinates would describe you as a manager and supervisor?
  • What attributes do you believe an effective manager should possess?
  • What plans do you have for self-development in the next 12 months?
  • What types of criticisms are leveled at you most often?
  • Many of us improve our personal interaction with others as we mature. Looking back over the past two years, in what way have you improved?
  • What steps do you generally follow in making a decision?
  • Tell me what your supervisor would say about your secretarial skills and abilities. What particular things would he/she tell me are your strong points clerically? What would he/she tell me that you would need to improve upon?

Work with Little Supervision

  • Give me an example of a time when you were able to complete a project without immediate supervision. Was this normal? Did your supervisor often give you tasks to do which did not require direct supervision?
  • Give me an example of the kind of tasks or projects your supervisor would closely supervise.
  • Did your job require direct supervision? Or were you able to complete most things on your own?
  • What would your supervisor say about your abilities to complete tasks as assigned? What kind of a recommendation would this supervisor give me?
  • Do you prefer working alone, or with others?
  • In this regard, what job has given you the most job satisfaction in relationships with other employees? With customers? With your supervisor?
  • Would you rather be closely supervised and given good direction, or work out the solutions for yourse

25 HR Interview Questions


1. Tell me about yourself. 
Since this is often the opening question in an interview, be extra careful that you don’t run off at the mouth. Keep your answer to a minute or two at most. Cover four topics: early years, education, work history, and recent career experience. Emphasize this last subject. Remember that this is likely to be a warm-up question. Don’t waste your best points on it.

2. What do you know about our organization? 
You should be able to discuss products or services, revenues, reputation, image, goals, problems, management style, people, history and philosophy. But don’t act as if you know everything about the place. Let your answer show that you have taken the time to do some research, but don’t overwhelm the interviewer, and make it clear that you wish to learn more.
You might start your answer in this manner: “In my job search, I’ve investigated a number of companies.
Yours is one of the few that interests me, for these reasons…”
Give your answer a positive tone. Don’t say, “Well, everyone tells me that you’re in all sorts of trouble, and that’s why I’m here”, even if that is why you’re there.
3. Why do you want to work for us? 
The deadliest answer you can give is “Because I like people.” What else would you like-animals?
Here, and throughout the interview, a good answer comes from having done your homework so that you can speak in terms of the company’s needs. You might say that your research has shown that the company is doing things you would like to be involved with, and that it’s doing them in ways that greatly interest you. For example, if the organization is known for strong management, your answer should mention that fact and show that you would like to be a part of that team. If the company places a great deal of emphasis on research and development, emphasize the fact that you want to create new things and that you know this is a place in which such activity is encouraged. If the organization stresses financial controls, your answer should mention a reverence for numbers.
If you feel that you have to concoct an answer to this question – if, for example, the company stresses research, and you feel that you should mention it even though it really doesn’t interest you- then you probably should not be taking that interview, because you probably shouldn’t be considering a job with that organization.
Your homework should include learning enough about the company to avoid approaching places where you wouldn’t be able -or wouldn’t want- to function. Since most of us are poor liars, it’s difficult to con anyone in an interview. But even if you should succeed at it, your prize is a job you don’t really want.
4. What can you do for us that someone else can’t? 
Here you have every right, and perhaps an obligation, to toot your own horn and be a bit egotistical. Talk about your record of getting things done, and mention specifics from your resume or list of career accomplishments. Say that your skills and interests, combined with this history of getting results, make you valuable. Mention your ability to set priorities, identify problems, and use your experience and energy to solve them.
5. What do you find most attractive about this position? What seems least attractive about it?
List three or four attractive factors of the job, and mention a single, minor, unattractive item.
6. Why should we hire you? 
Create your answer by thinking in terms of your ability, your experience, and your energy. (See question 4.)
7. What do you look for in a job? 
Keep your answer oriented to opportunities at this organization. Talk about your desire to perform and be recognized for your contributions. Make your answer oriented toward opportunity rather than personal security.
8. Please give me your definition of [the position for which you are being interviewed]. 
Keep your answer brief and task oriented. Think in terms of responsibilities and accountability. Make sure that you really do understand what the position involves before you attempt an answer. If you are not certain, ask the interviewer; he / she may answer the question for you.
9. How long would it take you to make a meaningful contribution to our firm? 
Be realistic. Say that, while you would expect to meet pressing demands and pull your own weight from the first day, it might take six months to a year before you could expect to know the organization and its needs well enough to make a major contribution.
10. How long would you stay with us? 
Say that you are interested in a career with the organization, but admit that you would have to continue to feel challenged to remain with any organization. Think in terms of, “As long as we both feel achievement-oriented.”
11. Your resume suggests that you may be over-qualified or too experienced for this position. What’s Your opinion? 
Emphasize your interest in establishing a long-term association with the organization, and say that you assume that if you perform well in his job, new opportunities will open up for you. Mention that a strong company needs a strong staff. Observe that experienced executives are always at a premium. Suggest that since you are so well qualified, the employer will get a fast return on his investment. Say that a growing, energetic company can never have too much talent.
12. What is your management style? 
You should know enough about the company’s style to know that your management style will complement it. Possible styles include: task oriented (I’ll enjoy problem-solving identifying what’s wrong, choosing a solution and implementing it”), results-oriented (“Every management decision I make is determined by how it will affect the bottom line”), or even paternalistic (“I’m committed to taking care of my subordinates and pointing them in the right direction”).
A participative style is currently quite popular: an open-door method of managing in which you get things done by motivating people and delegating responsibility.
As you consider this question, think about whether your style will let you work happily and effectively within the organization.
13. Are you a good manager? Can you give me some examples? Do you feel that you have top managerial potential? 
Keep your answer achievement and ask-oriented. Rely on example to buttress your argument. Stress your experience and your energy.
14. What do you look for when You hire people? 
Think in terms of skills, initiative, and the adaptability to be able to work comfortably and effectively with others. Mention that you like to hire people who appear capable of moving up in the organization.
15. Have you ever had to fire people? What were the reasons, and how did you handle the situation? 
Admit that the situation was not easy, but say that it worked out well, both for the company and, you think, for the individ
ual. Show that, like anyone else, you don’t enjoy unpleasant tasks but that you can resolve them efficiently and -in the case of firing someone- humanely.
16. What do you think is the most difficult thing about being a manager or executive?
Mention planning, execution, and cost-control. The most difficult task is to motivate and manage employees to get something planned and completed on time and within the budget.
17. What important trends do you see in our industry? 
Be prepared with two or three trends that illustrate how well you understand your industry. You might consider technological challenges or opportunities, economic conditions, or even regulatory demands as you collect your thoughts about the direction in which your business is heading.
18. Why are you leaving (did you leave) your present (last) job? 
Be brief, to the point, and as honest as you can without hurting yourself. Refer back to the planning phase of your job search. where you considered this topic as you set your reference statements. If you were laid off in an across-the-board cutback, say so; otherwise, indicate that the move was your decision, the result of your action. Do not mention personality conflicts.
The interviewer may spend some time probing you on this issue, particularly if it is clear that you were terminated. The “We agreed to disagree” approach may be useful. Remember hat your references are likely to be checked, so don’t concoct a story for an interview.
19. How do you feel about leaving all your benefits to find a new job?
Mention that you are concerned, naturally, but not panicked. You are willing to accept some risk to find the right job for yourself. Don’t suggest that security might interest you more than getting the job done successfully.
20. In your current (last) position, what features do (did) you like the most? The least? 
Be careful and be positive. Describe more features that you liked than disliked. Don’t cite personality problems. If you make your last job sound terrible, an interviewer may wonder why you remained there until now.
21. What do you think of your boss? 
Be as positive as you can. A potential boss is likely to wonder if you might talk about him in similar terms at some point in the future.
22. Why aren’t you earning more at your age? 
Say that this is one reason that you are conducting this job search. Don’t be defensive.
23. What do you feel this position should pay?
Salary is a delicate topic. We suggest that you defer tying yourself to a precise figure for as long as you can do so politely. You might say, “I understand that the range for this job is between Rs.______ and Rs.______. That seems appropriate for the job as I understand it.” You might answer the question with a question: “Perhaps you can help me on this one. Can you tell me if there is a range for similar jobs in the organization?”
If you are asked the question during an initial screening interview, you might say that you feel you need to know more about the position’s responsibilities before you could give a meaningful answer to that question. Here, too, either by asking the interviewer or search executive (if one is involved), or in research done as part of your homework, you can try to find out whether there is a salary grade attached to the job. If there is, and if you can live with it, say that the range seems right to you.
If the interviewer continues to probe, you might say, “You know that I’m making Rs.______ now. Like everyone else, I’d like to improve on that figure, but my major interest is with the job itself.” Remember that the act of taking a new job does not, in and of itself, make you worth more money.
If a search firm is involved, your contact there may be able to help with the salary question. He or she may even be able to run interference for you. If, for instance, he tells you what the position pays, and you tell him that you are earning that amount now and would like to do a bit better, he might go back to the employer and propose that you be offered an additional 10%.
If no price range is attached to the job, and the interviewer continues to press the subject, then you will have to respond with a number. You cannot leave the impression that it does not really matter, that you’ll accept whatever is offered. If you’ve been making Rs. 3,00,000a year, you can’t say that a Rs. 2,00,000 figure would be fine without sounding as if you’ve given up on yourself. (If you are making a radical career change, however, this kind of disparity may be more reasonable and understandable.)
Don’t sell yourself short, but continue to stress the fact that the job itself is the most important thing in your mind. The interviewer may be trying to determine just how much you want the job. Don’t leave the impression that money is the only thing that is important to you. Link questions of salary to the work itself.
But whenever possible, say as little as you can about salary until you reach the “final” stage of the interview process. At that point, you know that the company is genuinely interested in you and that it is likely to be flexible in salary negotiations.
24. What are your long-range goals? 
Refer back to the planning phase of your job search. Don’t answer, “I want the job you’ve advertised.” Relate your goals to the company you are interviewing: ‘in a firm like yours, I would like to…”
25. How successful do you you’ve been so far? 
Say that, all-in-all; you’re happy with the way your career has progressed so far. Given the normal ups and downs of life, you feel that you’ve done quite well and have no complaints.
Present a positive and confident picture of yourself, but don’t overstate your case. An answer like, “Everything’s wonderful! I can’t think of a time when things were going better! I’m overjoyed!” is likely to make an interviewer wonder whether you’re trying to fool him / her or yourself. The most convincing confidence is usually quiet confidence.

Tuesday, October 30, 2012

Human Resources Interview Questions and Answers


One of the most important meetings that you will have in life is the job interview.
The job interview, which can last for a few hours or even a few days, is the short interaction you have with a person who will decide whether you are eligible to be hired by the company.
With the growth and changes in company processes, the interview today is not   based on one single interaction, but an umbrella of interactions with people from different profiles and involved in different processes with the company. Each of these interactions plays a major role in deciding whether you are eligible for the job opportunity in the company.
The most important interaction is the Human Resources Interview and the questions and answers for this interview.

Tips for the Human Resources Interview



The HR, Human Resources Interview is quite different from the other interviews that make a job interview –
1. A behavioral interview: While the other interviews will gauge whether your skills are fitted for the job, the Human Resources Interview is more of a psychological interview or behavioral interview, that strives to find out whether your aptitude, temperament and attitude will gel well with the company and its employees.
You can read the behavior interview questions and answers article for more details.
2. The questions: Some of the questions may seem ambiguous and even senseless to people who are attending such interviews for the first time. They may give weak answers, or answers to which they haven’t given much thought. Such actions may cost them a job which they might otherwise have obtained as per their qualifications and experience.

3. Weigh your answers before replying:
 The Human Resources Interview consists of several seemingly simple questions, but which are actually a way of finding out several aspects about you. Therefore, the potential employee and interviewee should weigh his or her  answers before replying to the interviewer.

Sample Human Resources Interview Questions


Here are some of the questions generally asked in a Human Resource Interview:
1. Tell me about yourself.
2. Tell us about your professional life.
3. What are your short term goals in your professional life?
4. What are your long term goals in professional life?
5. What are your financial expectations from any job in your life?
6. What are your financial expectations from this job?
7. Why have you chosen this career?
8. If not this career, which other career would you have chosen?
Once these types of questions are asked, the Human Resource Department will try to find out more about your attributes and whether you fit the bill for future growth in their company.  Therefore, the questions will veer towards leadership, team building and general managerial questions.

Some of the HR interview questions will be:


1. Have you ever lead any number of individuals in your department?
2. Have you ever assumed leadership on an impromptu basis?
3. Have you ever had differences with your colleagues related to work? If so, how did you clear that up?
4. Did you ever experience colleagues having differences amongst themselves? Did you try to iron out their differences? If so, did you succeed? If not, what do you think is the reason behind your unsuccessful attempt?
These are just some of the questions that you will face during the Human Resources Interview. Remember that these questions are quite important for you in order for you to clinch the deal.

Interview Questions to Ask Applicants for Human Resources Jobs



Looking for interview questions that you can ask the applicants for your Human Resources jobs? These sample interview questions are suitable for your HR candidates as well as for managers and other potential employees. Some of my favorite questions will also work well when you interview potential HR employees.
But, you also need to identify whether your candidates have the special characteristics and capabilities that are needed in HR. These questions must assess the capability of the applicant to perform the new roles of the HR professional. To do this, you need to ask interview questions that will identify your candidates’ competencies in these critical areas. How capable will your candidate be as a:
  • Strategic partner
  • Employee advocate
  • Change champion
Because these competencies exist in addition to the other core human and employee relations, administrative, employment law, personnel, and transactional expectations of the HR professional, these questions are key to identify your most qualified candidate.
The questions are divided between questions suitable for an experienced individual and an applicant who is beginning or early in their HR career, the beginner questions would also work for the experienced professional.

Strategic Partner

For experienced job candidates:
  • How did the HR function impact your organization’s strategic planning in your last position?

  • Describe how you were able to assess the success of HR services and employee relations in your last HR position? What did you measure?

  • How did you determine or contribute to determining the priorities for the HR department in your most recent position?
For beginning or early career candidates:
  • What do you believe is the role of the HR department in relation to the mission, vision, and strategies of the business?

  • What would you measure to determine whether the HR department was doing an effective job for the company?

Employee Advocate

For experienced job candidates:
  • Please discuss a time when an employee came to the HR department with a complaint about his or her manager. How did you investigate the complaint and help the employee solve the problem? How did the story end?

  • Describe the work environment that you developed for people in your last HR position. What were the key characteristics of the work environment that you were trying to maintain and reinforce?

  • How did your HR department contribute to planning, creating, maintaining, and changing the corporate culture? What were your significant contributions to establishing the work environment for people?

  • What programs or processes, that you developed to maintain and reinforce the work environment that you offered employees, are you the most proud of contributing to or initiating?
For beginning or early career candidates:
  • What do you think are the most important roles of the HR department in relation to employees in an organization?

  • What is the role of the HR department in creating the company’s work environment for people?

  • If you were the decision maker, what programs for people would be your priority in an organization?

Change Champion

For experienced job candidates:
  • Tell us about a time when you initiated a people process or program that was successful in your organization. Why did you believe your organization needed the program? What steps did you take to initiate and develop the program?

  • On the flip side, have you ever championed a process or a program that failed to take hold in the organization? What steps did you take and how would you change your approach the next time so that your organization would integrate the initiative?

  • How do you go about identifying aspects of your organization, the organization’s culture, and the offerings of the HR department that need to change or improve?

  • What is the role of the HR department in helping other departments identify and make changes to processes that affect their employees or customers?

  • Can you tell us about a time when you helped a department make needed changes? What was the change and how did HR help identify the need for the change and the action plan. Was the intervention successful?
For beginning or early career candidates:
  • Thinking back over your college years and your job experiences, have you ever helped to initiate a change? What was the change? What was your role in making the change happen?

  • How do you typically react when change is introduced that you had no part in identifying the need for or planning? Would you describe yourself as a willing participant or an early adopter? Please provide an example.

Sample free HR Interview Questions


Job interviews can be a stressful process and you need to be prepared for anything an interviewer throws at you. You’re calm and relaxed, mentally ready for a challenge, and even looking forward to the chance to shine. Use each interview as a learning experience and don’t beat yourself up if it doesn’t go the way you had hoped. On this page, you’ll find HR Interview Questions to help you get prepared.
Depending on the company, you will either interview with a person from HR or the manager you would be working under. It’s good to know this beforehand because HR Interview questions are generally much different than with a hiring manager. Hiring manager questions tend to be more geared towards your experience, while HR interview questions tend to be more general in nature.
Here is a list of questions you can generally expect to be asked by someone interviewing you from a company’s HR department.
1. Why do you want to leave your job?
There is no right answer to this question, only wrong ones. You don’t need to make book out of this answer, just something short and positive is best. After all, it really does not matter to the interviewer, as long as you don’t say something foolish. The point here is to convey to the interviewer that you are not leaving because you are mad, tired, bored, overworked, underpaid, or job hopping, just that you are leaving your job on because.
“I do enjoy working at my current job. The culture and the people make it a great place to work. But I’m looking for more responsibility with new and fresh challenges. I have worked on and successfully completed several projects, from start to finish during the past two years. Currently, advancement opportunities are scarce at my current job. I don’t mind a slow down in pace from time to time, but it’s important to me to keep my career continually moving in a forward direction that is consistent with my career goals.”
2. Tell me about yourself?
What do you want the interviewer to know about you when you leave, your work experience or your personal interests? I’m confident their hiring decision will be based on your work experience, save your personal interests for the water cooler after you get the job.
Briefly talk about your current employer.
Discuss 2-3 of your most significant accomplishments.
Talk about a few of your key strengths as they relate to the job for which you are applying and how they can benefit from your strengths.
Then discuss how you see yourself fitting into a position at their company.
3. How do accept criticism?
This is a team player question and is asked to see how open and willing you are to being asked or told what to do. Are you someone who can follow directions? Can you accept criticism? Or, are you the type of person who does not like being told what to do or being criticized?
“I openly accept criticism without taking any offense and politely thank the person for their comments.”
4. What are some of the things that bother you?
This is a common question, but don’t dwell on it. The interviewer is looking for a job related answer, more like “what bothers you about your job or the people you work with?” If you dig deep and think of what really bothers you, you’ll find that it’s other people and their ideas, right? But don’t tell the interviewer that, you can be more clever than that.
“It bothers me the most when other people I work with don’t meet their deadlines or deliver what they promise.”
5. Do you prefer working with others or alone?
Basically, the interviewer is asking if you are a team player. If your answer is with others, then the interviewer will think you can’t work alone and if you answer alone, then the interviewer may think you have some personality issues working with other people. Your response needs to show that you can work well in a team atmosphere and still shoulder individual responsibility, as well. Before you answer, make sure you know if the job requires you to work alone or not.
“I enjoy working alone when necessary as I don’t need to be constantly reassured of my work. But I would prefer to work in a group as I believe much more work can be accomplished when everyone is pulling together.”
6. How do you get along with different types of people?
The workplace is loaded with a variety of different people with varying personalities and the interviewer wants to know how you think you will fit in. When answering interview questions with HR, you want to show your interviewer that it does not matter what kind of people you work with – just that work gets done. This shows the interviewer that you are more concerned with outcomes than personalities.
Best answer: 1. “I work well with anyone who delivers what they promise.”
What are some of the things that you and your supervisor have disagreed about?
Though it may sound like it, this is not a time to bad mouth your supervisor. Let’s take what is expected to be a negative answer and turn it around.
“Shifting priorities is usually the main reason for any type of disagreement. I may be working on a project that has a tight deadline and my supervisor may pull me from that project to work on something else. It can be frustrating to stop working on a project after I have built up a great deal of momentum only and to switch gears on the fly and start on something completely different.”
7. Would your boss describe you as a go-getter?
Share with the interviewer an example of a project that you worked on, perhaps you had to put in long hours and time on the weekend to meet a deadline and that in the end you completed the project or task on time and under budget and made your department or company look good.
“Yes; absolutely. It is not uncommon for my boss to tell me that I am one of the most reliable employees he has. He even makes such remarks on my evaluations. I believe he thinks so because I am dependable and I just get things done without having to be supervised and in the end it just makes him look good.”
8. Why did you choose this particular career path or what led to your chosen profession?
When answering HR interview questions like this, you need to be specific and tell the interviewer what inspired you to take this career path while keeping your answer short and to the point. If you can, try to direct your answer so that it shows a logical progression between your profession and the company you are interviewing with.
You really want to convince the interviewer that you are the right person for the job and that your education, dreams, and career goals match your profession. Describe your thought process.
Don’t say that you majored in English because you thought it would be easy. Be specific and justify your answer. I chose .. because .. “I chose architecture because I have always admired beautiful buildings” or “As a child I was truly inspired by a certain TV show doctor which ultimately led me to pursue a career in medicine.”
“I chose medical school because I have always enjoyed helping other people.”
You have just read a small fraction of what is inside The Complete Interview Answer Guide. Each of these questions is answered in extreme detail in my guide and there are many more questions and multiple answers to each question in this guide.


Interview Questions for a Human Resource Director


The position of human resource director is an important one within a company. The interviewing process for this position must be used to find the best possible candidate for the job. In addition to standard job interviewing questions, a few more should be asked to help determine how candidates will react to different human resource issues within a company and how they will handle employee relations.

Diversity and Sensitivity Questions

By far, one of the most important facets of a human resource director's job is the ability to encourage and handle diversity in the workplace. The candidate should show sensitivity to cultural issues and be well informed on current laws and available training resources for staff. Ask the candidate direct and open-ended questions, such as "How would you handle an issue over an employee's sexual orientation and possible harassment?" The ideal candidate should be able to provide an answer that sticks to the letter of the law and shows sensitivity toward the parties affected.

Situational Questions

What-if questions are very helpful when it comes to interviewing a human resource director. Ideally, there should be two to five situational questions the candidate must be able to answer. Questions such as "What would you do if one employee was hindering the rest of the team's performance?" and "Describe the appropriate process for firing an individual who is disruptive and insensitive" will help illustrate a candidate's ability to function in this position.

Behavioral Questions

These questions help determine a candidate's behavior in specific situations and how she has handled these situations in the past. A human resource director is someone who will need to remain a calm constant in the workplace. Employees need to feel that they can relate to this individual so if they do have concerns, they know they will be heard and action will be taken. What-if and opened-ended questions can help determine a candidate's behavior, such as "You are in the middle of an important phone call and an employee comes to you very distraught. How do you react?"

Management Style Questions

Questions on how a director of human resources will handle his management position are also essential. Everyone has a different style of management, and the candidate you select should have a vision that meshes as closely as possible to your company's vision. In addition, his style should be one that motivates and encourages employees to grow and better themselves within the company. A candidate should have experience with team-building exercises and the ability to pinpoint employee strengths and weaknesses within the organization

Monday, October 29, 2012

HR Consultant Interview Questions


HR consultant interview questions are programmed by the experts in order to interview the job seekers, who are willing to work as a HR consultant in an organization. After evaluating the overall work experience, skills & knowledge and educational qualification, a deserving candidate can be appointed as a HR consultant.

Sample HR consultant interview questions:

  • Please mention something about your overall consultant experience? Why did you resign from your previous organization?
  • Tell us about the major job duties and responsibilities as an HR consultant?
  • What mode of communication do you prefer the most to advertise the job openings and how do you maintain the records for the same?
  • Discuss the process of receiving and evaluating the contender resumes against a particular job opening.
  • What is the detailed procedure of managing an interview and short listing a deserving candidate?
  • Why do preparing and updating of a HR database is necessary for the successful HR management?
  • What do you understand from negotiating salary terms between a client and a candidate?
  • Discuss the type and different clause of a HR consultant agreement? Differentiate between an employment contract and a consultant agreement.
  • How do you review the employment policies? How do you prepare and modify the recruitment programs for a particular client?
  • Define client management and candidate management. Differentiate between the job duties and responsibilities.
  • What strategy do you implement to maintain and initiate a healthy client network?
  • Have you ever hired and fired a wrong candidate?
  • If we appoint you, when are you available to work with us?

HR business analyst interview questions



HR business analyst interview questions
You can use free sample HR business analyst interview questions with answer as below.
If you want more job interview guides such as:
• 64 common interview answers and answers.
• 26 common job interview tips for HR business analyst…
You can find them at the sidebar.

I. Sample interview questions of HR business analyst

You can use free job interview questions as follows for HR business analyst position:
1. Tell me about yourself?
2. What have you done to improve your knowledge in the last year?
3. Why do you think you would do well for HR business analyst?
4. What have you learned from mistakes on the HR business analyst?
5. Why are you leaving (or did you leave) this position?
6. What kind of salary are you looking for HR business analyst?
7. Do you think you are overqualified for HR business analyst?
8. What are your greatest weaknesses?
9. What are your career goals for HR business analyst?
10. What is the Career Scope for the person working in HR.
11. How to conduct job analysis?
12. How to measure effectiveness of workforce?
13. How to be compliance with H&S regulation of local law?
14. How many are training methods?
15. How do you motivate your employees?
16. What is more important to you money or position?
17. How many methods are used to pay employee?
18. What tertiary qualifications have you attained that related to HR business analyst?
19. What made you choose to apply to HR business analyst?
20. What are the ways a company can manipulate cash flows?
21. How to measure job performance of your position: HR business analyst?
22. What are key duties for HR business analyst?
23. What are top 3 skills and abilities for HR business analyst?
24. What have you learned from your past jobs that related to HR business analyst?
25. How to do each HR business analyst position duty/function?
This article updated 2011 and you can save as this file as pdf/word file.

II. Interview tips for HR business analyst

You can use interview tips below to do interview preparation/process or see more at sidebar:
1. Searching the recruiters: history, products and services, competitors, structure….
2. Identity job description, job specs, job goals for HR business analyst.
3. Ask by yourself how to prove your competencies face to job specs?
4. List technical interview questions for HR business analyst.
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